Delivery FAQs 

Shipping 

UK delivery will be made within 3-5 working days with some exceptions outside of the UK mainland and in Scotland. Our couriers take responsibility to inform you of exact delivering timings, delays or re-delivery details.

If you need delivery to take place on a specific date please contact us and we will do everything we can to accommodate.

Please note during adverse weather conditions and peak holiday periods we may not be able to guaranteed delivery within the specified timeframe.

Subscription deliveries 

First delivery will be made within one week. Subsequent deliveries are then batched into beginning and mid month - batching our deliveries helps keeps costs down which we will endeavor to always pass on to you.

Delivery To An Alternative Address

Sake is a sensitive product so please take extra care to specify the correct delivery address to avoid unnecessary delays. Adding your contact details will help ensure you’re notified in the event of a rearranged delivery.

You can choose to have your order delivered to an address other than your billing address, such as your place of work or to a friend or relative. Simply add an alternative delivery address at the checkout.

What happens if I miss my delivery?

Don’t worry, our couriers will make every attempt to notify you and arrange either re-delivery or collection of your package from a convenient location if you are not there to pick it up.  Pro tip: adding your full contact details during checkout will help ensure you’re quickly notified in the event of a rearranged delivery.

Please note, if we are required to arrange any additional re-deliveries we reserve the right to pass on the additional cost to you. 


Returns

We think you’re going to love your sake but if there’s anything you’re not 100% happy with, just let us know and you can have your money back. No quibbles.

Send it back to us

Just contact us at and we will provide you all the details you need to return your unopened bottle.